What is the Average Direct Mail Response Rate 2022?

One of the most common questions we receive from clients interested in direct mail is: “What is the average response rate?” The answer to this question depends on what your goal is. For example, are you trying to generate leads or customers? In either case, you will want to track both the quantity of responses and the quality of those responses. For a lead generation campaign, you would want to focus on the number of people who respond to your mailing, whereas for a customer acquisition campaign, you might be more concerned about the percentage of respondents who end up becoming paying customers. For that reason, it’s important to develop clear goals and measure the success of your campaign accordingly. Direct mail response rates are typically higher than digital marketing tools like email and online display ads. According to a report by the Association of National Advertisers, postcards sent to house lists yield a response rate of up to 9%, while email only has a 1% response r...